For many of us, innovation connotes “new product” and “new technology”. However, not all new products and technologies are innovations and innovation is not limited to product development. Innovation is “creative innovation” that makes a difference, improves, diversifies and strengthens all processes of our business.
EBITT, your reliable power in fluid management… We built EBITT on the concept of creative innovation. We aimed to make “quality” a standard offered without demand in areas where water and other fluids are involved, i.e. in the whole of life. We accepted creative innovation as the basis for all our business processes. Instead of a “power-based” management approach for EBITT, we adopted a governance approach focused on generating mutual benefit by the group “our suppliers + EBITT team + our customers”.
Within this understanding, EBITT has created a product range that includes equipment ranging from basic devices and systems to process-specific needs in areas where water and fluid technologies are used such as residences, industrial facilities, service buildings and facilities, agriculture, irrigation, swimming pools, treatment plants and specific processes.
This wide product group includes devices and equipment with “creative innovation” from specialized organizations with a history of half a century or more, producing “technology and systems”, which have proven their international acceptance.
More importantly, we have transformed the customer relations process into a style “special to us” with “creative innovation”. EBITT does not guide business life by “evaluating yesterday and today with numerical success indicators”. EBITT’s course is oriented towards the future, towards tomorrow. For this reason, sustainability is one of the things that EBITT cannot compromise on. He knows that the key to sustainability is “the customer”.
Understanding customer demands and expectations and analyzing them correctly,
That it is necessary to anticipate demands before they materialize,
To achieve true customer satisfaction, it is not enough to simply meet demands,
It knows the importance of creating value by meeting demands with “expert support” that improves customer benefit.
In customer relations in sales and after sales processes, EBITT always maintains its understanding of “creative innovation” in a way that strengthens “trust”.
EBITT wants to be your “solution provider” in a relationship based on your trust.
We believe that we have the differences and values to deserve this, that we are consistent enough to maintain your trust, dynamic and flexible enough to meet changing needs.
At EBITT, we not only offer high quality water pumps and fluid technologies, but also provide complete support to our customers with our after sales services.
✅ Professional Installation Service
To ensure efficient and safe operation of our products, we offer on-site installation by our expert teams. Proper installation ensures long life and maximum performance of the devices.
🔧 Periodic Maintenance Service
As EBITT, we provide regular maintenance services to offer our customers the advantage of long-term use. We guarantee the smooth operation of your systems by preventing possible malfunctions with periodic maintenance.
🛠 Fast and Reliable Repair Service
In case of malfunctions, our technical team intervenes as soon as possible and solves your problem. With our professional repair service performed on-site or at our service center, we ensure that your devices continue to function without interruption.
🔄 Original Spare Parts Supply
As EBITT, we provide original spare parts to extend the life of your devices. We always have the necessary parts in stock and offer a fast and reliable replacement process.
📜 Support under Warranty
Our products are under the assurance of our company during the specified warranty period. We offer free service and support to our customers for any warranty issues.
📞 24/7 Customer Support Line
We are always at your side with our expert customer representatives for any questions, requests or technical support needs. We are here to solve your every problem with our fast turnaround guarantee.
🎓 Training and Usage Consultancy
We offer our customers training services for the most efficient use of our products. Our experts ensure that you get maximum efficiency from your devices by sharing technical information after installation.
💡 Be Safe with EBITT!
We prioritize customer satisfaction above all else and make a difference with our after-sales services. Meet EBITT assurance and enjoy quality service!
Contact us for detailed information and support.